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We are serving the Kitchener Community for more than two decades & look forward to help you achieve your dental goals.
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We practice a full range of cosmetic and general dentistry with our expertise ranging from dental implants to porcelain veneers, dental bridges, and dental crowns. Our team can now correct a wide variety of cosmetic dental issues and can redesign your smile.
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Don’t let fear get in the way. Book your appointment today!
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Did You Know Our Practice is Wheelchair Accessible
(519) 748-2313
info@crescentoakdental.com
Your Family Dentist in Kitchener
The decisions you make about your teeth and oral health can impact the rest of your life. Dr. Kim and Dr. llitoi and their team understand your concerns and will treat you with the utmost care.
At Crescent Oak Dental clinic, we believe in providing good communication and building trust with our patients. Our dentist in Kitchener is committed to providing patients with information and choices regarding their dental health to ensure they are comfortable with their decisions.
Why Choose Our Dentist Near You?
Looking for a dentist near you? Choose Crescent Oak Dental for personalized care and professional expertise. Our team is committed to your oral health and comfort. With the latest technology and gentle techniques, we make your dental experience stress-free. From routine check-ups to advanced treatments, we prioritize your needs and customize our services accordingly. Our experienced Kitchener dentist listens attentively and addresses your concerns with care. Whether you need a simple cleaning or a complex procedure, trust our local dental practice for compassionate, quality care. Your smile is our priority, so book your appointment today and experience the difference!
Our Dental Services
At Crescent Oak Dental, we offer a comprehensive range of dental services to ensure your smile stays healthy and bright. From routine cleanings and exams to advanced procedures like dental implants and orthodontics, our experienced team of dentist in Kitchener is here to meet all your oral health needs with care and expertise. Trust us for gentle care and effective treatments customized to your unique needs.
Read what our patients say about us:
I had the most thorough new customer appointment I have ever had at a dentists office. I have lived in several different cities and gone to several different dentists. This dentists office taught me things about my teeth that had not been told in the past and would have been very helpful to know! I'm looking forward to having this as my main dentists office.
I had a lovely visit with the staff. They were wonderful and very helpful and easy to talk with. Very lovely people in this office.
I love Mo. She's always to friendly and cares about her patients. I am never disappointed in my teeth cleaning as she knows what she is doing. She is why I keep coming back!
Dr. Kim also a pleasure to chat and discuss dental health with.
Dr. Kim also a pleasure to chat and discuss dental health with.
Why do you charge seniors for more than the Canadian dental plan allows? Other dentists are more honest.
With only the few appointments I had there were so many mixups. I booked an appointment for 2 o’clock but then I was called the day before to remind me of my 3:00 appointment. I said no it’s at 2:00 so they said well can you come for 3::00 which I did. Got there and they said you’re supposed to be here at 2:00. So frustrating… Then they realized that I really HAD originally booked for 2:00, seeing the hygienist first but they had not checked that. I found out that I was being charged quite a bit above the seniors’ federal dental plan allowance. My friend was paying nothing for the services I was getting. I phoned on Saturday to leave a message I would not be there Monday but on Monday I got a call asking where I was. They obviously did not check their messages. I then sent an email to tell them that. I never did hear back. I have changed dentists and now pay no additional fee.
Been with these guys for a while. Gave them lots of chances but time to move on. They love to send messages that you are overdue but then afterwards tell you that you are not covered for certain work because they did it less than 9 months ago. So out of pocket expense. Last time.
Very disappointed in their customer service, care, and scheduling. They have called me day-of a scheduled appointment and said they didn't have a hygienist in for me that day and had to cancel my appointment. They threaten to charge a cancelling fee to their patients, yet have canceled on me multiple times. There's also been a few times where here isn't a dentist on site when I've been there. They seem very short staffed and struggling to keep up with scheduling and appointments. I would not recommend them.
Since Crescent Oak has taken over, no one knows what is happening. No one calls back or responds to emails. It’s now like an assembly line in there and the personal touch is no longer. Currently I’m still waiting to hear back from a phone call I made to them the beginning of December and I left another message today, which is New Years Eve. I find the staff incompetent, unfriendly and certainly not knowledgeable. I’m going to start looking for another dental office to patronize.
It is the second time you guys have disappointed us, taking website booking, we leave our jobs and come for appointment and saying the system is making false appointments , what about the time we wasted. Also giving out appointments 15 minutes prior in the name of cancellation appointment and expecting the people to fly is ridiculous. If you can’t notice the customer at least half an hour before or if you can’t wait for 15 minutes don’t give the appointments.
WE ZERO TOLERATE THE BUSINESS THAT DO NOT RESPECT OUR TIME…END OF BUSINESS
My rating is 0
WE ZERO TOLERATE THE BUSINESS THAT DO NOT RESPECT OUR TIME…END OF BUSINESS
My rating is 0
I had an abscess tooth on a Saturday and Dr Patel and wonderful staff helped me with kindness and care and most importantly antibiotics.
They don't explain all of the peculiarities of payments and then charged extra money which customers do not expect.
PAY ATTENTION and ask for exactly price for the treatment BEFORE when you accept and take IT.
PAY ATTENTION and ask for exactly price for the treatment BEFORE when you accept and take IT.
Dr Smaily is an excellent dentist, staff are also wonderful. Would recommend to anyone looking for a dentist!
Great service with very little pain Always willing to accommodate the fact that I have high anxiety when it comes to dentist. Dr Smaily always makes me laugh and puts me at ease.Wouldn't go anywhere else.
We have been going for a few years now and everyone we have ever dealt with has been absolutely wonderful - the front desk, the hygienists, and the dentists are always pleasant and friendly.
I've been going here for years. Dentists, hygienists and desk staff are all great.
Great dentist! Dr. Smailey is such a fun dentist and very gentle when working in your mouth!
The staff at Crescent Oak Dental Clinic are very knowledgeable and professional. I am glad to be taken care of by them!!
They kindest staff! Made my daughter's fear of dental visits disappear!
I had a great experience at Crescent Oak Dental today. The staff and Dr Smiley are the best. Recommended them 1,000 %
Had my implant placed today, the process was long but worth the wait. Very happy.
I've been a patient since moving to the area in 2007! Their staff has always been friendly and helpful and I look forward to seeing Dr. Smaily every visit!
Always a great experience. Candice was our hygienist and worked on myself and both kids. She's great with the kids. Thorough and super efficient. Dr. Kim checked my childrens teeth and was also thorough. I highly recommend this office. Front staff was nice and always patient.
Amazing experience with all staff. If you want someone great with kids Dr.Kim is amazing, she’s patient and gentle plus soothing. My daughter loved her. Dr.Smaily is also great and explains everything in detail. The front and back staff are on top of everything and their knowledge of their field is top tier. My new dental office did not disappoint!!
Overall a great experience removing all the wisdom teeth. Felt boo pain from Day-2.
Taking off one star due to unclear pricing, and decision making on what exactly the pathway is.
Taking off one star due to unclear pricing, and decision making on what exactly the pathway is.
Excellent staff.
Friendly.
Professional.
Highly recommend this dental practice in Stanley Park, Kitchener 👍👍
Friendly.
Professional.
Highly recommend this dental practice in Stanley Park, Kitchener 👍👍
Nice people that take good care of your teeth even during hard (COVID) times.
Exceptional customer service - professional staff and most excellent dentist - highly recommended...
Staff is friendly and Dr. Smaily explained everything. I have been going to this clinic for many years and will continue to.
Really friendly and responsive staff. Regular visits are quick and easy, no stress. Recently had an emergency and they were able to fit me in quickly, explaining the process as we went along and giving me the time and ability to research the proper final procedure for me. Highly recommend.
I'm a long time client of this practice and it's gone downhill over time. A lot more focus on how much they can bill and a lot less focus on the quality of patient care. Will try to rebook cleanings more often than needed, recommend unnecessary treatments like fluoride and polishing to increase the bill, etc.
Today was another example of this: hygienist was 15 minutes late for my appointment, and I was billed and out the door in just over 30 minutes, but when I checked my invoice they billed me for 3 units of scaling. Somehow they managed to do 45 minutes of billable work in 30 minutes.
Today was another example of this: hygienist was 15 minutes late for my appointment, and I was billed and out the door in just over 30 minutes, but when I checked my invoice they billed me for 3 units of scaling. Somehow they managed to do 45 minutes of billable work in 30 minutes.
The whole team here is amazing. Gentle, kind, amazing with children. My daughter even said “they’re great and I love my doctor dentist (Dr Kim)”. Thanks for being awesome!
Sometimes have to wait a bit if you have a later appointment but staff are professional and kind. Great experience every visit.
Great service the reception and dentists are the greatest and super knowledgeable, great staff,I normally don’t feel comfortable with dentists but they comfort me and took care of me and my daughters
Highly recommended.
Highly recommended.
I have been a patient of Dr. Smaily's for over 20 years. Great professional, ethical and fully patient oriented.
Just got my teeth cleaned such an amazing place. The lady that cleaned my teeth. Did a great job. Very nice and polite and professional. Highly recommend.
I had an exceptional experience during my visit. Dr. Pallavi exhibited remarkable kindness, ensuring my comfort throughout the treatment while consistently checking on my well-being. She provided comprehensive guidance on maintaining hygiene in the future. Additionally, Dr. Smaily offered invaluable advice, further enhancing my experience.
The scheduling process is so difficult that I ended up going somewhere else. The receptionist took almost 15 mins to give me a date and time. Kept me on hold for 10 mins
**PLEASE READ BEFORE BOOKING AN APPOINTMENT WITH THEM. IT WILL SAVE YOU A BOMB.**
I had booked an appointment for yearly dental cleaning.
Before going inside for the session I had given all my insurance details and had asked the receptionist to run through my insurance to make sure my visit is covered (as per my insurance policy).
I walk into the room and they ask me to perform an XRAY. I question again if this would be covered. The person sends me to the receptionist to check with her. She informs me that she has run my insurance and has not received any response for an XRay. So I decided to not go ahead with the XRay.
At this point when I was assured that the receptionist has run my insurance and everything apart from XRay is covered.
After the appointment I am told that they examined my teeth and that my insurance didn't cover and I will have to pay $178 from my pocket. After repeatedly telling them I only need cleaning which is covered they performed examination without telling me that it will be a separate cost for the examination.
I gave them all the details upfront and told them I will only perform what my insurance will cover. Just when I refused Xray since it was not covered, it should have been a red flag to them and they should have informed me before the session the estimated amount that I will have to pay.
She says she ran the cost for cleaning under examination through my insurance which got refused. This is so confusing because I had booked a session for cleaning. Upon asking her to correct it she is emailing me that you asked me to commit a fraud. The office staff is trained to run all the expenses and if insurance doesn't cover something they should inform the customer before the service. I know my policy well and I know the receptionist was desperately trying to max out on my policy which is also unethical by all means.
If examination is a separate cost then the receptionist should be trained enough to mention this cost to the customer upfront. We as customers, don't know what we are not informed about.
I requested to speak to the manager. Their Manager calls the next day and instead of hearing me out she starts by saying you will have to pay no matter what. She further adds receptionist "assumed" that you are aware of the cost. When it's my first visit how am I supposed to know their chargers without they actually informing me. They know they have made a mistake and now they are desperately trying to get money from me. The only way they see that possible is by blaming me and threatening me to send the cost to collections. The manager gives me an example of a car repair shop that if I do my diagnostics I have to pay. I told her yes and for running the diagnostics the repair shop outlines the cost of diagnostics upfront to which the customer can make a decision. I asked her if I could talk to a manager above her and on the call she told me that she will ask a regional manager to call me. Later she emails me saying there is not escalation level above and you need to pay the amount
Please avoid this place under all circumstances. They try to make as much money as they possibly can without the need for the service or even Informing the customer for it.
I had booked an appointment for yearly dental cleaning.
Before going inside for the session I had given all my insurance details and had asked the receptionist to run through my insurance to make sure my visit is covered (as per my insurance policy).
I walk into the room and they ask me to perform an XRAY. I question again if this would be covered. The person sends me to the receptionist to check with her. She informs me that she has run my insurance and has not received any response for an XRay. So I decided to not go ahead with the XRay.
At this point when I was assured that the receptionist has run my insurance and everything apart from XRay is covered.
After the appointment I am told that they examined my teeth and that my insurance didn't cover and I will have to pay $178 from my pocket. After repeatedly telling them I only need cleaning which is covered they performed examination without telling me that it will be a separate cost for the examination.
I gave them all the details upfront and told them I will only perform what my insurance will cover. Just when I refused Xray since it was not covered, it should have been a red flag to them and they should have informed me before the session the estimated amount that I will have to pay.
She says she ran the cost for cleaning under examination through my insurance which got refused. This is so confusing because I had booked a session for cleaning. Upon asking her to correct it she is emailing me that you asked me to commit a fraud. The office staff is trained to run all the expenses and if insurance doesn't cover something they should inform the customer before the service. I know my policy well and I know the receptionist was desperately trying to max out on my policy which is also unethical by all means.
If examination is a separate cost then the receptionist should be trained enough to mention this cost to the customer upfront. We as customers, don't know what we are not informed about.
I requested to speak to the manager. Their Manager calls the next day and instead of hearing me out she starts by saying you will have to pay no matter what. She further adds receptionist "assumed" that you are aware of the cost. When it's my first visit how am I supposed to know their chargers without they actually informing me. They know they have made a mistake and now they are desperately trying to get money from me. The only way they see that possible is by blaming me and threatening me to send the cost to collections. The manager gives me an example of a car repair shop that if I do my diagnostics I have to pay. I told her yes and for running the diagnostics the repair shop outlines the cost of diagnostics upfront to which the customer can make a decision. I asked her if I could talk to a manager above her and on the call she told me that she will ask a regional manager to call me. Later she emails me saying there is not escalation level above and you need to pay the amount
Please avoid this place under all circumstances. They try to make as much money as they possibly can without the need for the service or even Informing the customer for it.
I have been a patient for over 20 years. The receptionist are very friendly and helpful. My dental hygienist was Pallavi, she is very professional, friendly and made me feel comfortable.
Keen attention to detail with my dental care. Cleaning and check ups are very thorough. I am well looked after by Dr Smaily's team.
We are clients of Dr. Smaily for many years and brought several friends with us. In fact, we were with another dentist who sent us to Dr. Smaily for some tough implant work. When our dentists closed their office in the town, we knew right away where we going next!!!
Every single worker I've met here has been a pure joy. Very positive, very genuine. Its like they truly care about you and their job. Dr. Smaily is legitimately the coolest down to Earth dentist I've met. I've seen a lot of different dentists over the years and I wish I knew this place decades ago.
friendly staff, professional and accomodating. I love the fact they are open until 6:00 and also open on Saturdays.
my friend recomended it and they didn't disappoint. i myself will refer my friends and family.
my friend recomended it and they didn't disappoint. i myself will refer my friends and family.
Such kind honest people! My teen son lost his phone in this plaza, it was turned into the dentist office and they charged it and answered my call to let me know I could come pick it up.
Thank you very much!
Thank you very much!
We always leave our appointment very satisfied with the competent staff, friendly atmosphere and with confidence in Dr. Smaily.
Staff very personal and fully explains the process before proceeding
I’ve been a patient of Dr Smily for many years but this review is specifically for Dr Tabita. I had a root canal done by her recently and she’s not only very skilled doctor but kind and caring human. She explains everything in detail and never sugar coats anything which I really admire about her. If you need a root canal done don’t hesitate to book her you will be in good hands. There is also a great receptionist there Maria. She is always helpful and welcoming and I hope Dr Smily never let her go. Receptionist is a face and first point of contact of any business and Maria really understands customer service..
I just find the doctors and staff just treat you like family they know everyone by name they’re very pleasant and professional. Going to the dentist can sometimes be very unpleasant, but they just make it so much better.
They were extremely thorough, The hygienist pallavi is the reason i will be going back . Pallavi was friendly and very knowledgeable . i never had my teeth cleaned for years, and i felt NO pain. I HIGHLY recommend pallavi , cant believe im saying this, but i had a great experience . thanks to the whole team.
I have gone to this dental office my entire life. My latest appointment was excellent. I went for a regular cleaning and exam - it began right when it was scheduled. I told my hygienist, Candace, I was nervous and she did everything to make me feel more comfortable. Everyone there is so polite and helpful.
Mohiba always goes above and beyond. I highly recommend this practice.
Wonderful staff. I have great anxiety surrounding dental visits, therefore I wanted a dentist that understood this and made me feel comfortable with no judgement. This is my second appointment and the hygienists and Dr. Smaily listened to my concerns and answered my questions. I found they were concerned not only for my oral health but me as a person. I felt safe and well cared for. I have found my new dentist! Thank you Dr. Smaily and your wonderful staff.
This place is fantastic gentle on your teeth and gums during a routine cleaning
***Neurodivergent community beware***
Dr. Kim does not like to be questioned and will demand you take drugs that could kill you if you want treatment from her. Essentially barring access to services. She is specifically uncomfortable with educated patients and people who care about their autonomy and being a consenting part of their health care journey.
The clinic will tell you they can make accommodations and then treat you like your crazy for bringing up aforementioned accommodations.
This clinic is for you if you would like to be verbally manhandled, gaslit, and belittled for being on the spectrum. Otherwise avoid at all costs.
This clinic used to be incredible and was one of the only places I'd go in the past. It's sad to see it going downhill so much.
Dr. Kim does not like to be questioned and will demand you take drugs that could kill you if you want treatment from her. Essentially barring access to services. She is specifically uncomfortable with educated patients and people who care about their autonomy and being a consenting part of their health care journey.
The clinic will tell you they can make accommodations and then treat you like your crazy for bringing up aforementioned accommodations.
This clinic is for you if you would like to be verbally manhandled, gaslit, and belittled for being on the spectrum. Otherwise avoid at all costs.
This clinic used to be incredible and was one of the only places I'd go in the past. It's sad to see it going downhill so much.
I have been a patient of Dr Smailey for 10 yrs and I cannot say enough good things about the man. He is the first dentist in my 68 yrs that I trust completely. My wife, several co-workers, and extended family have all switched to him over the years and would never dream of going somewhere else.
The past yr or so, whenever I try to make an appointment, the admin will try to push me off on the other dentist and I have seen the other dentist. I have nothing against her and she is very good BUT I go to that office for Dr Smailey and I have made that very clear.
2 weeks ago I called about a lost fillng and a chipped tooth and insisted on Dr Smailey, two weeks was the best they could do. Ok. 72 hrs before the appt I got a v/m saying they double booked but the day before was available. I called to reschedule, nope, just have to push me back an hr on the original day. Then, the appt was cancelled just as I was leaving my home to go there. Apparently he is sick and I have no problem with that, the man is human. NOW, I'm pushed out another 3 weeks. Unacceptable. In the past if I had a filling fall out, the office could get me in within 24-48 hrs.
Dr Smailey is an amazing dentist who I completely respect but, since the corp change, the office is making it very difficult to continue being his patient and it's a shame.
I hope I don't end up leaving and looking for another dentist but I will if it continues.
The past yr or so, whenever I try to make an appointment, the admin will try to push me off on the other dentist and I have seen the other dentist. I have nothing against her and she is very good BUT I go to that office for Dr Smailey and I have made that very clear.
2 weeks ago I called about a lost fillng and a chipped tooth and insisted on Dr Smailey, two weeks was the best they could do. Ok. 72 hrs before the appt I got a v/m saying they double booked but the day before was available. I called to reschedule, nope, just have to push me back an hr on the original day. Then, the appt was cancelled just as I was leaving my home to go there. Apparently he is sick and I have no problem with that, the man is human. NOW, I'm pushed out another 3 weeks. Unacceptable. In the past if I had a filling fall out, the office could get me in within 24-48 hrs.
Dr Smailey is an amazing dentist who I completely respect but, since the corp change, the office is making it very difficult to continue being his patient and it's a shame.
I hope I don't end up leaving and looking for another dentist but I will if it continues.
I had the best experience at Dr B Smaily. I would highly recommend this place to all my family and friends. They were very considerate of my time. Accommodating to my needs as a patient too. One of the best parts of being there was chatting with Brady and Fatima, They were very warm people and made me feel very welcomed at the office. For once I actually look forward to my dentist appointments now. Look forward to coming in again!
The booking process at this dental office leaves a lot to be desired. I initially requested a consultation for veneers, but was given an appointment without being asked for my preferred date and time. To make matters worse, they scheduled me for both a consultation and a cleaning, which I didn't request. They sent two confusingly similar appointment messages which seemed like duplicates.
Though the receptionist was somewhat condescending upon arrival, there were some positives. The staff member who conducted my x-rays was very friendly and professional. However, overall the experience was disorganized and left me frustrated. The office could greatly benefit from improving their scheduling system and communication.
Though the receptionist was somewhat condescending upon arrival, there were some positives. The staff member who conducted my x-rays was very friendly and professional. However, overall the experience was disorganized and left me frustrated. The office could greatly benefit from improving their scheduling system and communication.
My wife brought my daughter to this clinic and sufered an injury in her face when was in a carie filling treatment, my wife was such a good person that didn't demand them when there was a reson to do it. How they pay back? Charging my wife extra money when my dental insurance cover 100% of everything, terrible service, don't recommend it.
I had my crown replaced and I had spoken with their staff that no surprise charges appear. It comes out that after 6 months of finishing work I still owe them 450$, as my insurance didnt cover everything. I could have paid that amount through my health spending account if they had communicated it on time.I am very disappointed on how their staff addressed and handeled this, very unproffesional.
I paid the fee and will now be looking for a new dentist!
I paid the fee and will now be looking for a new dentist!
Comfortable atmosphere accommodating. Profesional staff. Very happy with the quick and Excellent service.
I am finally writing the review after going to the clinic for a couple of years just to make sure my review is based on wholistic experience over a period of time rather than just single treatment.
Dr Smaily is a very professional and skillful dentist. I have done some complex procedures at the clinic and I am very happy with the results so far. At one point one of the treatments had some minor issues and Dr Smaily fixed it without charge (I was very grateful).
The best part about visiting Dr Smaily is that he has specialization in multiple specialities as a result the complete treatment happens under one roof no need to go to different dentists for different parts of the treatment.
Overall I am satisfied with the treatment so far and I will highly recommend Dr Smaily if you have complex dental needs. I also had a few treatment sessions with Dr Amna Maqbool and she did a good job too. Kudos to Dr Smaily and team.
Dr Smaily is a very professional and skillful dentist. I have done some complex procedures at the clinic and I am very happy with the results so far. At one point one of the treatments had some minor issues and Dr Smaily fixed it without charge (I was very grateful).
The best part about visiting Dr Smaily is that he has specialization in multiple specialities as a result the complete treatment happens under one roof no need to go to different dentists for different parts of the treatment.
Overall I am satisfied with the treatment so far and I will highly recommend Dr Smaily if you have complex dental needs. I also had a few treatment sessions with Dr Amna Maqbool and she did a good job too. Kudos to Dr Smaily and team.
Very friendly staff & professional service. Brady really makes a BIG difference as he goes the extra mile with calling insurance company to see what's covered and when you should schedule you're next visits under your coverage allowance😊
ALL staff are friendly, and informative. Nice experience...thats a tough thing to say about going to any dentist.
The dental assistant who did my cleaning was very kind and did a good job.
However the method of communication via phone and email is often confusing. I have 5 different phone numbers currently saved in my phone as the out-going text messages and phone calls seem to come from a different number then the listed number I must use to call in. This has caused me to miss phone calls and leave them to go to voicemail as they pop up as an unknown number instead of my presaved contact. I have since added their multiple numbers to my phone and hope to have no issues going forward.
I understand the front office is going through renovations and computer/operating system changes, but these miscommunications has caused 3 appointments to be cancelled for me. I look forward to the front office updates and transition to be completed so the miscommunications can be lessened.
However the method of communication via phone and email is often confusing. I have 5 different phone numbers currently saved in my phone as the out-going text messages and phone calls seem to come from a different number then the listed number I must use to call in. This has caused me to miss phone calls and leave them to go to voicemail as they pop up as an unknown number instead of my presaved contact. I have since added their multiple numbers to my phone and hope to have no issues going forward.
I understand the front office is going through renovations and computer/operating system changes, but these miscommunications has caused 3 appointments to be cancelled for me. I look forward to the front office updates and transition to be completed so the miscommunications can be lessened.
Dr Smaily is the best. I have major dental anxiety and I drive 1.5 hours because no one does better work, or deals better with anxious patients, than Dr. Smaily.
My former dentist (who retired) was so good most other dentists in the city came to him. Dr. Smaily is even better. I hope he never retires. I would pay double to keep coming to him (and with the price of gas, I almost do!)
My former dentist (who retired) was so good most other dentists in the city came to him. Dr. Smaily is even better. I hope he never retires. I would pay double to keep coming to him (and with the price of gas, I almost do!)
Overall, really great! Dr Smaily and all staff at this office are a pleasure to deal with. The office has an atmosphere of professionalism, care and compassion and I truely believe the care and concern of their patients is paramount. I have and will continue to invite others to use B Smaily Dental as their primary dental office.
Thank you, todays visit was, as always, a pleasure.
Thank you, todays visit was, as always, a pleasure.
Boyfriend had 14 teeth pulled yesterday here and they lied to him about what sedation he was going to be having, he asked to be asleep and they gave him conscious sedation, left the stitch tail like an inch long, refused to take his x-rays from another dentist so they could make money on taking new ones and refused to send paperwork to insurance company. If you like getting lied to, being overcharged and having a butcher work on your mouth this is your spot to go! The B in B Smaily must stand for Butcher
My experience was excellent. The dentist and her assistant were great. Made me feel very comfortable. And felt as though I was reserving the best care ever. . Dr Kim thank you.
Best dentist and dental hygienists in town. I highly recommend this place!
Excellent cleaning service today by Lynette and it was affordable. Very pleased with how my teeth look and feel. Dr Smaily and his staff are fantastic. He always puts my needs first knowing that I do not have benefits.
I usually am anxious to go to the dentist but I had the best experience at B Smaily. Candice was so kind and Dr. Smaily was so friendly and genuine. I highly recommend going to this dental office.
All the staff are friendly and shows passion on their profession. Your teeth is in good hands. They have regular checks from their doctor and gives you update on the status of your teeth. The dentist are gentle and cleans very well. Receptionist are awesome, gives you flexible options on your next appoinment and making sure that you pay the right amount. The place is clean, with proper ventilation and staff are wearing proper PPE. The reminder system keep you updated of your incoming appointment and they follow Covid protocols to keep you safe.
Hygienist Mohiba, not sure I spelled that correctly, was amazing with my son on his very first visit. She took her time being playful and completely putting him at ease. Thank you so much! He can’t wait to go back to the dentist!
Very disappointing.
I had immediate dentures done.
Never fit right from the start.
Was given incorrect care instructions and when I asked for a soft reline after trying to endure for 1 month I was told to find a denture specialist for better care
I had immediate dentures done.
Never fit right from the start.
Was given incorrect care instructions and when I asked for a soft reline after trying to endure for 1 month I was told to find a denture specialist for better care
I haven’t had benefits for quite awhile so the dentist was just a no go. So fair to say my teeth were lacking a lot of proper attention; which also caused some anxiety.
I’ve been twice now and both times they take very good care of you; answer as many questions as you need and are super gentle.
Dr. Smaily is the first dentist I’ve been too where I barely felt the numbing needles ( and that’s saying a lot Because, ow aha ; but todays visit was barely noticeable! I had a couple root canals and deep cleaning done.
Highly recommend them
I’ve been twice now and both times they take very good care of you; answer as many questions as you need and are super gentle.
Dr. Smaily is the first dentist I’ve been too where I barely felt the numbing needles ( and that’s saying a lot Because, ow aha ; but todays visit was barely noticeable! I had a couple root canals and deep cleaning done.
Highly recommend them
Just switched dentists. Today was my first visit. All staff from reception to the Dr were exceptionally friendly and caring. I was so pleased with my treatment there today. So happy to have a dentist so genuine.
The entire staff are fun to work with and make the entire process easy.
Very busy office. Had a good visit. Staff almost to busy to talk to you had them walk out of the room several times in mid conversation. Most comfortable dental office experience ive ever had relaxing. Dr Smaily is a charecter, knowledgable funny and you can see his experience I recommend this office
Dr. Kim was wonderful when working with my 4 and 6 year old. They both felt comfortable and happy during the whole appointment. They only had positive things to say after we left.
Bilal is a great dentist and provides great advice. We went to him for a second opinion 4 years ago and he saved us thousands of dollars on unnecessary dental work. We've been going here ever since. The dental hygienists are excellent, friendly, professional. And they are really great with my kids.
Update: I've been going to this dentist for a few years now. They are always great with my kids. My kids actually enjoy going to the dentist, me at that age I never could have imagined that. I recently had a big filling done by Dr. Kim. She was excellent! Very patient, explained the process well and very thoughtful about treatment and care. Highly recommend
Update: I've been going to this dentist for a few years now. They are always great with my kids. My kids actually enjoy going to the dentist, me at that age I never could have imagined that. I recently had a big filling done by Dr. Kim. She was excellent! Very patient, explained the process well and very thoughtful about treatment and care. Highly recommend
I hadn't been to the dentist in a few years but everyone here made me feel welcomed and they were super kind and super good about covid safety! I highly recommend them.
Who ever thought of giving a dentist a 5 star rating. Smaily Dental deserves my 5 star. I wasn't even their patient but was told to contact him from a co worker to help with a severe toothache I was having. When I called the office and explained about the severe pain I was having, they told me they had a cancelation the next morning.(thank you to the person who canceled 🙂)
They did a full exam with jaw and teeth x-rays and Dr. Smaily knew what tooth was giving me trouble. He mentioned a root canal but that would only provide relief for 6 months. He said it was cracked right down to the root and it had to be pulled. He asked if I could come back after his last appointment that day to pull it! Thank you to all the staff members who also stayed later to help out. I'm on the road to recovery and feeling much better. Thank you!
They did a full exam with jaw and teeth x-rays and Dr. Smaily knew what tooth was giving me trouble. He mentioned a root canal but that would only provide relief for 6 months. He said it was cracked right down to the root and it had to be pulled. He asked if I could come back after his last appointment that day to pull it! Thank you to all the staff members who also stayed later to help out. I'm on the road to recovery and feeling much better. Thank you!
Visits to the dentist always make me anxious but the staff here go to great lengths to make every visit comfortable. Great work by all.
my first time going here I felt like I was going there for a very long time. They make u feel so welcome and comfortable. Very friendly people and cares alot about taking care of you and trying to save you money as will. They saved me 700 dollars cause the other dentist I was going to told me I had to get stuff done and it don't have to be done. If you’re looking for a good dentist this is the one to come to. It’s sad that it’s dr smiley’s last day working there December 20th 2024. He was the one me and my daughter would go to but there is other amazing dentist people there as will. I know this cause I have dealt with two other.
First visit with some anxious boys! Everyone left smiling! So happy we finally found a dentist (and staff) that is a comfortable and positive experience!
I was a little nervous because of Covid but every precaution is being taken to make sure it's safe.
I am very happy to have my teeth cleaned and checked ,it takes a bit of stress of my shoulders . Everyone was great. Thank you
I am very happy to have my teeth cleaned and checked ,it takes a bit of stress of my shoulders . Everyone was great. Thank you
I just switched dentists today to Dr Smaily. I'm very excited to be his new patient. He comes well recommended. He's extremely professional and knowledgeable and the staff are awesome. It felt like a family atmosphere and that I'm going to be well taken care of. I'm looking forward to my root canal on Thursday!!
Thank you!!!
Chris
Thank you!!!
Chris
First time there. The staff are friendly and great. The dentist and assistants are amazing and made me feel at ease as best they could(was extremely anxious). I definately recommend Smaily Dental!
Dr Smaily and his entire staff are outstanding. They are passionate about their patients, are kind and empathetic. They take time to explain everything and never rush you. They get to know each patient on a personal level and treat us as part of their family. Dr Smaily is the best in his field. He not only performs regular dental work, checkups but is also an outstanding surgeon and goes above and beyond to make your smile the best. I’ve never met a dental surgeon like him and I will never go to anyone else. All 3 of my adult kids are also patients and they had some traumatic events with past dentists when they were young and used to suffer from anxiety before each appointment but Dr Smailey has changed all of that with his caring mannerisms and understanding. I highly recommend his dental office!
Dr. Smaily and his team are just fabulous! I feel confident in the care that they provide. I have had some negative experiences at dental offices in the past and wanted to find a great dentist. I trust Dr. Smaily and his team completely. They are kind, knowledgeable, and professional, putting you at ease through appointments with humor and great care. 😁
FOR MORE THAN 20 YEARS WE’VE PROVIDED
Delicate & Compassionate Dental Care in Kitchener
direct bill insurance
Our goal is to provide our patients with comprehensive dental care at an affordable price. Our dentist near you understands that dental treatments can be costly. That’s why our Kitchener dental clinic offers direct billing and accept most insurance policies.
Open Weekends
Our team understands you have a busy lifestyle. Our Kitchener dental clinic is open in the evenings and on Saturdays to ensure you can receive dental care without sacrificing your schedule. Please contact us to request an appointment today!
Emergency dentistry
At our emergency dental clinic, we prioritize your oral health. We are always ready to treat any dental emergency. If you or a loved one experiences a dental emergency, please contact our emergency dental clinic near you, and our dentist in Kitchener will treat you as soon as they can.
FAQ’s
How Do I Choose a Dentist in Kitchener?
Choosing a dentist doesn’t have to be stressful. Read the reviews; see the reputation of the clinic—you get an idea of how they really treat. If possible, you may visit or at least call the clinic to get an idea about their environment and the way they treat people. This can indeed bring a huge difference to the experience. See how our friendly environment and quality service can make a visit to a dentist pleasant and stress-free for you.
Does the Clinic Take New Patients?
Of course! Crescent Oak Dental is always excited to accept new patients. If you are seeking a new dental clinic, don’t hesitate to contact us by phone or go to our website to find out if we have availability for new patients at this time.
Does the Clinic Take My Dental Insurance?
Dental insurance can be a little tricky, so make sure to confirm they take your plan before you schedule your appointment. At our clinic, we make it easy on you by directly billing your insurance. We accept almost all insurance plans and offer very affordable fees. To find out more about how we can make your visits hassle-free, call today!.
Which Nearby Areas Does Crescent Oak Dental Offer Services?
Crescent Oak Dental is excited to serve several surrounding communities. If you’re in Rosemount, Heritage Park, Rockway, Eastwood, Stanley Park, Idlewood, or Grand River North, you’re just a drive away from top-notch dental care. Convenience is key with our central location, and we have designed visits to be easy for you. It is our passion to make dental care easy, hassle-free, and more accessible within your community. Come visit us or call us today and let us show you how easy great dental care truly can be.
How long does Invisalign usually take?
Invisalign treatment generally lasts 12 to 18 months. Here’s a detailed look:
- Standard Cases: Most people complete their treatment within this timeframe.
- Mild Cases: For less severe issues, treatment might be as short as 6 to 8 months.
- Complex Cases: For significant alignment problems, treatment can extend up to 24 months.
Treatment duration depends on the complexity of the dental issues, your adherence to wearing aligners, and the frequency of follow-up visits.
Can teeth whitening damage enamel?
Teeth whitening, generally, is safe; however, overuse and misuse of strong bleaching agents are capable of causing great harm to the enamel. Follow instructions on products, consider professional treatments, and keep regular dental check-ups to help protect your enamel.
Located In The Heart Of Kitchener
Conveniently located on the corner of River Rd and Ottawa Street, Crescent Oak Dental is a dedicated dental practice that provides patients with information and options regarding their dental health, ensuring they feel confident in their choices. Our dentist offers services in the vicinity of Stanley Park, Vanier, Rosemount, Heritage Park, Idlewood, Grand River North, Grand River South, and the Centreville Chicopee area.